Refund Policy

Last updated: June 2026

1. Completed Services

Because our services are performed on-site, fees for services that have already been completed are generally non-refundable.

2. Satisfaction Guarantee

If you are not satisfied with a cleaning, contact us within 48 hours of service and we will return to re-clean at no additional charge.

3. Subscriptions

You may cancel future renewals at any time after your plan's minimum commitment (Quarterly: 4 services; Monthly: 6 months). Charges already made for scheduled or completed services are non-refundable.

4. On Demand Services

One-time On Demand services are non-refundable once performed. Cancellations made before service can be rescheduled or refunded.

5. Missed or Inaccessible Service

If we cannot access your bins on the scheduled day (for example, bins not out, blocked access, or an incorrect gate code), the service may be charged as completed.

6. How to Request

Email hello@cleanbins360.com with your name, service address, and details.